ROS Policies

Privacy Policy

Last updated: June 2026

At ROS – Roots of Sons, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit thisisros.com, make a purchase, or interact with our brand.

Information We Collect

• Your name
• Email address
• Shipping and billing address
• Phone number
• Purchase history
• Information you provide when contacting us
• Website usage information such as pages visited and products viewed

Payment details are processed securely through trusted third-party payment providers. ROS does not store your full payment information.

How We Use Your Information

• To process and ship orders
• To communicate about your order
• To respond to enquiries
• To improve our website and products
• To send marketing emails if you have subscribed
• To manage wholesale and stockist enquiries

Marketing Emails

If you subscribe to our newsletter or wholesale list, we may send occasional emails about new products, limited releases, wholesale updates, brand news and offers.

You can unsubscribe at any time using the link at the bottom of every email.

Cookies

Our website uses cookies and similar technologies to improve your experience and help us understand how visitors use our site.

You can disable cookies through your browser settings if preferred.

Third-Party Services

ROS may use trusted third-party services including Shopify, Klaviyo, Google Analytics, Meta/Facebook and payment providers.

These services maintain their own privacy and security practices.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time.

To make a request, contact hello@thisisros.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.